Hopefully we can answer any questions you have below, if not hit us up on the contact us page.
General
We offer a 30-day guarantee - if you're unhappy with your Pollen products for any reason, please reach out to us via our contact form or pollen@tilray.com.
Visa + Mastercard
Shipping
Don’t worry, our charming customer service team can help you with this. Contact us at pollen@tilray.com.
Drop us a line on pollen@tilray.com and we’ll start hunting it down for you.
Others
Yes. All of our products are suitable for vegans.
Gummies + Pollenade have a shelf life of 12 months. Drink Drops have shelf life of 6 months.
For any press enquiries please email us at: pollen@tilray.com